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"Excellent"

About: Norfolk & Norwich University Hospital

What I liked

Dear N& N,

On 7th July 2011, I came into your day procedure ward for a small procedure.

I had an examination carried out by the Dept of Urology.

Your care, service and professionalism was outstanding! This extended from the reception area through to the doctor’s part. Furthermore, the whole procedure was carried out with dignity and was totally patient centred.

In these day of some quarters battering our NHS; I found the contrary.

The nice touch was just as I was being discharged, a nurse asked me if I want a tea/coffee.

You guys run a world class service-thank you very much. I will not forget this experience ever.

Kind Regards,

Steven Gaskin(date of birth 15th February 1957!)

Managing Director

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Responses

Response from Norfolk & Norwich University Hospital 12 years ago
Norfolk & Norwich University Hospital
Submitted on 04/08/2011 at 10:51
Published on nhs.uk on 05/08/2011 at 04:00


Thank you for letting us know your care was outstanding. We'll pass your comments on to the Urology team.

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