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"Ear Infection"

About: Royal Hallamshire Hospital / Ear, Nose and Throat

I had been suffering with dry ears and an ear infection. My doctor referred me to the ENT at the Hallamshire.

I attended what turned out to be the clinic and never saw a doctor. Infected ear given a very quick washout and told it would take two or three attempts to clear it, told I would receive an appointment in 12 weeks. Dryneess which turned out to be dermatitis, which was eventually diagnosed by my own GP 4 months later completely ignored.

Left Hallamshire completely deaf in infected ear, which stayed the same for almost a month.

4 months on I still have the ear infection/blockage in my ear and am still waiting for a return appointment despite numerous visits to my own GP's who say they have wrote to the Hallamshire.

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Responses

Response from Nancy Henwood, Patient Experience Co-ordinator, Sheffield Teaching Hospitals NHS Foundation Trust 6 years ago
Nancy Henwood
Patient Experience Co-ordinator,
Sheffield Teaching Hospitals NHS Foundation Trust
Submitted on 13/04/2018 at 15:01
Published on Care Opinion at 15:26


Thank you for leaving feedback and I am really sorry to learn of your experience. If you would like us to look into what happened, please do not hesitate to contact our Patient Services Team to provide more details. You can do this either by calling them on 0114 271 2400 or by emailing them at pst@sth.nhs.uk

With thanks and best wishes

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