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High quality of reception and communication

Posted By Spinnaker

"High quality of reception and communication"

About: Ipswich Hospital / Trauma and orthopaedics

(as a relative),

We live in France and are in our 80s. We have had a lot of experience of English and French hospitals.

Our daughter was successfully operated on by Mr Lovell and I had reason to telephone your reception for information after the operation. I was astonished by the professional way I was treated, being offered contact with the ward etc.

I cannot understand why it has become a cult to knock the health service. Brits need to have experience of the French MESS of a service.

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Responses

Response from Steve Bruce, Patient Experience Insight and Improvement Officer, Ipswich Hospital NHS Trust 6 years ago
Steve Bruce
Patient Experience Insight and Improvement Officer,
Ipswich Hospital NHS Trust

Submitted on 04/04/2018 at 08:30
Published on Care Opinion at 09:22

Thank you for taking the time to leave your comments. I will make sure that Mr Lovell and whole team are aware of your kind words. Many thanks

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