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"Help with elderly father"

About: Bicester Community Hospital

After my 90 year old father had a fall, l called 111 who were very helpful but wanted me to take him to jr. As he was still able to walk I was sure there was no brake, but has he had a nasty gash on his arm I wanted it checked out and dressed . After requesting a visit to cottage we took him there were a doctor gave him a good check over and arranged for a nurse to clean and dress his arm. We were more than pleased with care we received and the whole experience was a lot less stressful than it would have been if we’d gone to jr as it was Easter bank holiday i’m Sure we’d have had a long wait to be seen. Many thanks cottage so glad we have you on our door step . Ps previous to this my father had been In the cottage hospital for 11 weeks while he recovered from a broken femur and the care he received was second to none in his worlds the best place you could go to be looked after.once again many thanks

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Responses

Response from Bicester Community Hospital 6 years ago
Bicester Community Hospital
Submitted on 11/04/2018 at 13:28
Published on nhs.uk at 16:06


Thank you so much for taking the time to leave feedback around the care and treatment your father received. It is really lovely to read of your experience.

Please be reassured I will share your feedback with the relevant managers to enable them to share your experience team wide.

If you would like to discuss your experience in more detail, please do call PALS (Patient Advice & Liaison Service) on 0800 328 7971.

Thank you once again for your feedback

With best wishes

Alexandra Bambury

PALS Officer

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