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Helped me to relax

Posted By Soap Fan

"Helped me to relax"

About: Queen Margaret Hospital / Endoscopy

(as the patient),

I would just like to thank all of the staff who attended for me. They were very friendly and helpful and helped me to relax as I was very nervous for my procedures. The department I was in was very clean and tidy. The only issue my family found was that some of the signs and arrows weren't as obvious as others in other corridors. I would just like to thank the staff on the endoscopy department again for the care

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Responses

Response from Nothando Senda-Ndaba, Senior Charge Nurse, Endoscopy Unit, QMH, NHS Fife 6 years ago
Nothando Senda-Ndaba
Senior Charge Nurse, Endoscopy Unit, QMH,
NHS Fife

Submitted on 03/04/2018 at 14:40
Published on Care Opinion at 17:29

picture of Nothando Senda-Ndaba


Dear Soap Fan

Thanks you so much for taking your time to give us a feedback about your experience in Endoscopy Unit at Queen Margaret Hospital. I am very delighted to learn that you were made to feel very relaxed throughout your journey. I am sorry that you found it difficult to find the department, I will certainly make sure the signs are clearer. Thanks again, I will pass your comments to the team and am sure they will be delighted to hear about your pleasant experience.

Kindest regards

Nothando Senda-Ndaba (Sister)

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