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Care Opinion

Dislocated Shoulder

Posted By Ouchthathurt

"Dislocated Shoulder"

About: Medway Maritime Hospital / Accident and emergency Medway Maritime Hospital / X-ray and Scans South East Coast Ambulance Service NHS Foundation Trust / Emergency ambulance

(as the patient),

I managed to dislocate my shoulder at the weekend.

An Ambulance came almost 5 minutes after we called so was very quick. This was at around 4pm. I was given pain relief and taken to A&E. Ambulance staff were quick, patient and helpful. 

At A&E I was seen quite quickly and X Rayed. I think the name of the staff member was Bidia in X-Ray - she was very helpful.

More painkillers and then helped by staff member Richie.  

Mahmood then spent a long and patient time putting my shoulder back in.  

All staff were helpful, polite, jolly and a pleasure to be in their care.

Out of no-where I also received a few days later a letter re a follow up appointment.

100% happy with how I have been looked after and the aftercare treatment. A fantastic service provided. 

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Responses

Response from Patient Experience Manager, Medway NHS Foundation Trust 6 years ago
Medway NHS Foundation Trust

Submitted on 04/04/2018 at 14:14
Published on Care Opinion at 21:48


Thank you for your comments which we will be delighted to share with the Emergency Department staff.

We hope that you are now on the mend following your injury and would like to wish you well.


Kindest regards,

The Patient Experience Team

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Response from Graham Parrish, Patient Experience Manager, South East Coast Ambulance Service NHS Foundation Trust 5 years ago
Graham Parrish
Patient Experience Manager,
South East Coast Ambulance Service NHS Foundation Trust

Submitted on 11/05/2018 at 14:44
Published on Care Opinion at 16:12

Thank you very much for your comments, I do hope that you are continuing to recover well from your ordeal. I wonder if you would send an email to pet@secamb.nhs.uk confirming the address and approximate time that the ambulance attended. Once I have this I will be able to trace the crew who attended and pass on your thanks to them.

Kind regards

Graham Parrish

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