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Excellent care

Story from nhs.uk

"Excellent care"

About: Royal Bournemouth General Hospital

Recently my GP recommended a colonoscopy. I was contacted by the department to arrange a time. The communication was excellent and all my queries were dealt with. On the day the staff were helpful and friendly. To my surprise the procedure was carried out with no discomfort and all went very smoothly.

I could not have asked for better treatment or care.

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Responses

Response from Royal Bournemouth General Hospital 6 years ago
Royal Bournemouth General Hospital

Submitted on 28/03/2018 at 11:33
Published on nhs.uk at 12:06

Dear Anonymous

It sounds like everything ran very smoothly for you and it is always good to know that the communication and ‘patient pathway’ between the GP surgery and the hospital works efficiently.

I’m sure patients will be encouraged to hear how painless and ‘easy’ the process was for you and thank you for noting how friendly and helpful the staff in the department were during your procedure.

We will forward your kind comments to the Sister to share with the rest of her team.

Regards

Patient Engagement Team

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