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Care Opinion

Thanks for everything

Posted By lyrafq36

"Thanks for everything"

About: Dumfries & Galloway Royal Infirmary / Paediatrics

(as a parent/guardian),

I have been attending the clinic every 2 weeks for the past few months, with my daughter, her health isn’t great with her asthma and I really am grateful to the staff and asthma nurse Danna and Dr Mitra, they are trying every treatment available to help her, and they have made us both feel so at ease, especially my daughter. She has been through so much and even though she is still not improving, I know that they are trying everything. Their upbeat energy really helps when we are having a bad night and day and are feeling low. I don't know how we would of done; if we never had the people we have looking after my daughter.

100% in all areas  at all times. We have had a long 13 years and feel hopeless at times, but I have faith that we will see an improvement soon.

Thanks for everything. 

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Responses

Response from Joan Pollard, Associate Director of Allied Health Professions, NHS Dumfries and Galloway 6 years ago
Joan Pollard
Associate Director of Allied Health Professions,
NHS Dumfries and Galloway

Professional Lead for Allied Health Professions

Submitted on 05/04/2018 at 12:41
Published on Care Opinion at 12:48

Dear Lyrafq36,

Thank you for taking the time to let us know about the good care that Danna and Dr Mitra have provided to both you and your daughter. I know they always look to offer the best care they can provide and it is great to hear this is your experience. I will ensure that they receive your feedback.


I hope your daughter improves soon,

Best wishes

Joan

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Response from Kirstine Burns, Senior Charge Nurse, children's ward, DGRI, NHS Dumfries and Galloway 5 years ago
Kirstine Burns
Senior Charge Nurse, children's ward, DGRI,
NHS Dumfries and Galloway

SENIOR CHARGE NURSE

Submitted on 23/05/2018 at 18:06
Published on Care Opinion on 24/05/2018 at 10:47

Dear lyrafq36, thank you so much for your lovely comments regarding the care of your daughter at the respiratory clinic. We strive to deliver best practice evidence based family centred care and it looks like both Donna and Dr Mitra have ensured that you and more importantly your daughter has been at the centre. I hope that your daughter continues to improve and please do not hesitate to get in touch in the future,

Kirstine Burns, Senior Charge Nurse, acute paediatrics.

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