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"Professional, kind and considerate"

About: Derriford Hospital / Plastic surgery

Back in 2013/14, I was treated for a basal cell carcinoma on my scalp.

I felt in very safe hands from the first appointment with him at Bodmin, through two separate operations at Derriford under general anaesthetic (firstly to remove the carcinoma and cover with a temporary skin graft, and secondly to remove the graft and remodel my scalp to permanently cover the area) and beyond into after care with a specialist dressings nurse.

They answered all my questions, both rational and irrational, very humanely. and my wife was given a really great overview of how to dress my wound on a daily basis between the two operations, as well as all the supplies we'd need.

Overall, we really can't praise the care I received highly enough.

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Responses

Response from Alison Stanton, Complaints and PALS Manager, University Hospitals Plymouth NHS Trust 6 years ago
Alison Stanton
Complaints and PALS Manager,
University Hospitals Plymouth NHS Trust
Submitted on 27/04/2018 at 17:23
Published on Care Opinion on 30/04/2018 at 13:00


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The Service Line Cluster Manager for Plastic Surgery,Dermatology and REI has responded to say:

It is always lovely to hear positive feedback about the care received by patients. Thank you for your kind words I will ensure these are passed on to the team.

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