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"First Class Service"

About: Royal Berkshire Hospital / Accident and emergency

I had the misfortune to have to attend the A & E Department at the Royal Berkshire Hospital in Reading with a suspected heart problem. From the Reception through to the Consultant I can honestly say that the care, treatment and thoroughly comprehensive investigation was second to none. All the staff in the Department were friendly and efficient. Of course there was some waiting but this was minimal and I was kept fully informed of progress. The organisation of the Department appeared to be well managed.

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Responses

Response from Royal Berkshire Hospital 6 years ago
Royal Berkshire Hospital
Submitted on 27/03/2018 at 13:08
Published on nhs.uk at 14:12


Many thanks for the lovely review of your recent visit to the Emergency Department. We are glad that you found the service offered was efficient and friendly as we strive to deliver a good patient experience. We hope you are now recovering well.

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