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"Highly practical and effective Physical Re-hab"

About: Ayrshire & Arran Community Services Beatson West of Scotland Cancer Centre Crosshouse Hospital / Cardiology University Hospital Ayr / Cardiology University Hospital Ayr / Clinical Oncology University Hospital Ayr / Radiotherapy University Hospital Ayr / Respiratory Medicine

(as a service user),

Throughout chemoradiation treatment for inoperable Stage 3 lung cancer and a subsequent range of complications including DVT, cellulitis, atrial fibrillation and angina, I was, and remain,  immensely impressed by the professionalism, care and vigilance of the various teams involved in my treatment. 

Grateful though I was, nevertheless I had gone from being a relatively fit and active seventy + to someone now restricted by a lack of confidence from benefiting fully from the successes of my treatment.

I was recommended to try the ten weekly group sessions of supervised exercises delivered the Re-hab Team in Whittlets Centre in Ayr - not something to which normally I would have been inclined.

My experience could not have been better. The combination of professionalism and friendly banter was exactly what I needed. The professionalism was unmistakeable, with regular and reassuring checks on pulse rate etc, and unexpected comments which indicated that the apparently laid-back atmosphere was not inhibiting professional standards of care e.g. "Put that chewing gum in the box, please" and a voice from behind me, "We need your whole foot on the step when you step up, not just part of it."

In the weeks that I was there, there was not any participant who was not entirely comfortable and relaxed and enjoying the experience, and of course that in itself - down very much to the demeanour of the Re-hab team - was beneficial to the to the mood and morale of all of us. Well done, Sheena, Alison, Maureen, Frieda and Kenny!

Certainly I will now continue such exercise, and I hope that no one makes the mistake of my initial assessment of the suggestion that I attend this activity: it may appear to be a peripheral luxury, but in fact it's very much more than that - highly practical and effective. 

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 6 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 27/03/2018 at 17:35
Published on Care Opinion at 21:59


picture of Eunice Goodwin

Dear DJCL,

Wow, that sounds just the ticket. it is great how hear how helpful this has been to you and your recovery. Feedback such as this can be invaluable to show how beneficial such services are, so thank you so much for taking the time to share this on Care Opinion. This lovely feedback will be shared with the team so they can appreciate how valuable they have been in your recovery.

All the best for your continued recovery and health,

Best wishes,

Eunice

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Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde 6 years ago
Nicole McInally
Patient Experience and Public Involvement Project Manager, PEPI,
NHS Greater Glasgow and Clyde
Submitted on 28/03/2018 at 08:50
Published on Care Opinion at 11:28


picture of Nicole McInally

Dear DJCL

Thank you for your post on Care Opinion.

It was lovely to read your story and I am sure that this will be encouraging to other patients.

Take Care

Nicole

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