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"very disappointed with the treatment this..."

About: Western Eye Hospital

I was seen an hour late for my eye appointment for an appointment that was made two weeks prior. The eye doctor who saw me was very rude, no self introduction. He ordered me to place my chin on a stand, and poked my eye. I was in so much pain because of that.

No apologies from that doctor. He then promised to refer me for an eye operation but never did as I found this out after I had been waiting for four weeks for an appointment. How this awful practice in "developed country" I don't know. I am a tax payer and have always paid my taxes and my NI.

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Responses

Response from Western Eye Hospital 6 years ago
Western Eye Hospital
Submitted on 26/03/2018 at 09:40
Published on nhs.uk at 10:07


Thank you for your feedback and I am sorry to hear of your poor experience with our Ophthalmology Department at Western Eye Hospital . Could you please let me have your full name and date of birth so that I may look into this for you.

My email address is chris.henry1@nhs.net

Kind Regards

Chris

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