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Care Opinion

They're still helping - they don't just forget about you

Posted By Lexis Dad

"They're still helping - they don't just forget about you"

About: Robin House

(as the patient),

We attended robin house for a few months because our little girl Lexi was born with a very none curable rare disease. Was the most hardest thing to deal with but with the help from the house made life so much easier and they're still helping till today they don't just forget about you really are thankful for your support guys #keepthejoyalive 

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Responses

Response from Nicky Bridges, Associate Nurse Director, Care, CHAS 6 years ago
Nicky Bridges
Associate Nurse Director, Care,
CHAS

Responsible for care at Robin House

Submitted on 28/03/2018 at 15:16
Published on Care Opinion at 20:34

picture of Nicky Bridges

Dear Lexis Dad

Thank you for taking the time to provide us with feedback.

I am so pleased to hear how Robin House were able to make things a little bit easier for you and your family at such a difficult time for you. It is really good to know that you still feel supported by us.

I will pass on your lovely message to the nursing and family support teams.

Best wishes

Nicky

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Response from Corinna Robertson, Family Support Manager, Family Support, CHAS 6 years ago
Corinna Robertson
Family Support Manager, Family Support,
CHAS

Manages the social workers, transition team, activities team and chaplains

Submitted on 29/03/2018 at 14:36
Published on Care Opinion at 14:55

picture of Corinna Robertson

HI Lexis Dad

Firstly thank you very much for taking the time to provide us with feedback. We really appreciate you taking this time.

I am so glad we were able to make things a little bit easier for you and your family at such a difficult time and that you are still feeling supported. I will make sure I pass your kind comments on to the family support team who will also be glad to hear that we made things just a little bit easier

Regards

Corinna

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