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"Staff attitude"

About: Chelsea & Westminster Hospital

(as a parent/guardian),

my daughter was admitted here. I think it is disgusting. My daughter saw a cleaner drop her spoon on the floor, they picked it up blew their breathe on it polished it on their overalls and then put it back on her table without realising she was watching, no wonder people are getting things like MRSA. Also night staff asleep with there feet up on the desk, my daughter crying in the night with pain was told be quiet or security will come and throw you out early hours in the morning, pubic hair all over a commode brought to her, it is not a nice place.

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Responses

Response from Chelsea & Westminster Hospital 6 years ago
Chelsea & Westminster Hospital
Submitted on 29/03/2018 at 13:34
Published on nhs.uk on 30/03/2018 at 03:43


We are sorry to hear of your concerns. However before we can proceed with your enquiry we require further details from you. Please can you provide us with the name of the ward so we can forward your feedback to the appropriate management?

Kind regards,

Patient Experience Team at Chelsea and Westminster Hospital

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