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Excellent SURGERY

Story from nhs.uk

"Excellent SURGERY"

About: Church End Medical Centre

Fantastic Surgery with amazing staff.

Have been with Church End Medical Center for over 25 years and they are amazing.

Staff are always helpful and friendly and will listen to your problems and concerns and advise you on the best cause of action.

Yes it can a bit trying to ring for an appointment but since the introduction of the walk in clinic on Fridays I find a whole lot more easier to get one.

Keep up the good work

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Responses

Response from Church End Medical Centre 6 years ago
Church End Medical Centre

Submitted on 23/03/2018 at 15:13
Published on nhs.uk at 16:06

Dear Patient,

Thank you for your positive comment. It is such a morale boost for all and I will pass on your comment to the staff. We are always thriving to do the best we can for all our patients and working tirelessly to improve the telephone system. We do understand that it can be difficult to get through especially at pick times. If you need a routine appointment we advise that you call after 11.00am when its less busy. You can also register for online access if you have not already done so. We are pleased that you find Friday walk ins easier for access.

Thank you once again for taking the time to write a feedback on the service you receive from us.

Best wishes

Cathy Allcard

Practice Manager

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