Elderly confused mum taken to urgent care via ambulance I followed in car
Gave mums details at reception and was anxious to go to mum
Was told by reception I was not allowed until the nurse had finished with her tests
I expressed my concern that mum couldn't walk and needed hoist to get in and out of bed
When I finally got to mum she had been lifted manually and it hurt so my message is do not be the judge of what is in best interest of a patient listen to relatives
Insult to injury throughout transfers during the day this happened to my mum whenever a relative not around
Disgusting dignity and caring you do not know the meaning of the words!
"No communication"
About: Chorley & South Ribble Hospital Chorley & South Ribble Hospital Chorley PR7 1PP
Posted via nhs.uk
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