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Pleased with my appointemnt

Posted By rainmb38

"Pleased with my appointemnt"

About: Woodend Hospital / Pre-operative Assessment Clinic

(as the patient),

I had a pre-operation assessment at the Aberdeen Royal Infirmary where I was seen by two exceptional nurses who made me very welcome and went to great lengths to explain what would happen and very patiently answered all my questions.

The information they gave me was very useful, what amazed me was the amount of information they winkled out of me without me realising it. I was very pleased with the appointment.

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Responses

Response from Linda Oldroyd, Chief Nurse for Surgery, NHS Grampian 6 years ago
Linda Oldroyd
Chief Nurse for Surgery,
NHS Grampian

Submitted on 29/03/2018 at 18:20
Published on Care Opinion on 31/03/2018 at 10:18

picture of Linda Oldroyd

Dear rainmb38

Many, many thanks for taking the time to share your experience of our pre-assessment service.This is a very important part of the patient journey and we are so glad we are doing this well. We know that patients make better choices and even recover more quickly when they have all of the information that they need. we are glad to know that you valued this aspect of your care and we hope that the rest of your journey is of equally high quality.

We will of course share your feedback with the staff concerned. They will be delighted.

Thank you again.

Kind regards,

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