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"Cannot believe how well I was taken care of"

About: Forth Valley Royal Hospital / Ambulatory Care

(as the patient),

I recently had a basal wart removed through the Ambulatory Care Unit at the hospital. David and Helen looked after me, I cannot believe how well I was taken care of. They explained everything that they would be doing and talked through all they were doing while they were doing it so I knew what was going on. Somehow the time flew by and I was out before I knew it.

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Responses

Response from David Miller, Staff Nurse - Minor Ops Practitioner, Day surgery, NHS Forth Valley 6 years ago
David Miller
Staff Nurse - Minor Ops Practitioner, Day surgery,
NHS Forth Valley
Submitted on 03/04/2018 at 11:23
Published on Care Opinion at 11:44


Thank you for taking the time to leave us feedback.

Helen and I try to ensure every patient knows what will happen next, to ensure there are no unpleasant surprises. we are delighted you felt this helped.

hope everything is going as planned and you are healing well.

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