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"My experience of Gedling LMHT"

About: Adult Mental Health Services - Community (County) / Gedling Local Mental Health Team (LMHT)

(as a service user),

Appointments

Appointments

Keeping in touch

Keeping in touch

Staff attitude

Staff attitude

Seeing the whole me

Seeing the whole me

Treatment

Treatment

Being listened to

Being listened to

Explanations

Explanations

Involved in decisions

Involved in decisions

Being given time

Being given time

Future plans

Future plans

Care staff

Care staff

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Responses

Response from Tim Constable, CPN, Adult Mental Health - Mansfield, Nottinghamshire Healthcare NHS Trust 6 years ago
Tim Constable
CPN, Adult Mental Health - Mansfield,
Nottinghamshire Healthcare NHS Trust
Submitted on 22/03/2018 at 16:55
Published on Care Opinion on 23/03/2018 at 09:11


Dear Caroline 1

Thank you for your posting and please see my reply to your other post which has my contact details if you would like to get in touch confidentially.

Kind regards

Tim Constable

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Response from Jane Danforth, Involvement & Experience Officer, Involvement, Experience and Volunteering Team, Nottinghamshire Healthcare NHS Trust 6 years ago
Jane Danforth
Involvement & Experience Officer, Involvement, Experience and Volunteering Team,
Nottinghamshire Healthcare NHS Trust

Hello, my name is Jane Danforth. My role involves helping our service users, volunteers and staff to understand that Notts Healthcare wants to hear stories about our services. We reply to every story and it really helps us to improve what we do, how we do it and to hear about what works well too.

Submitted on 04/04/2018 at 15:25
Published on Care Opinion at 21:55


picture of Jane Danforth

Dear Caroline1

I'm really sorry that you are unhappy with your treatment and care plan. I can also see that you mentioned that you are not happy with a number of things and I just want to reassure you that we want to listen to you and involve you in any way that we can based on your feedback. Tim mentioned your other posting. I hope you will be able to have a discussion at some point soon

Many thanks for taking the time to share your feedback.

Jane

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