Where do I start? Had a voicemail saying I needed an appointment, got through to a receptionist who couldn't tell me why I needed an appointment and also couldn't give me one, had to ring back at 8am the next day I eventually got a telephone appointment after going mad.
It is impossible to get an appointment the reception staff are rude and intrusive they will not give you an appointment if they don't know what it's for which I think is wrong.
Trying to get an appointment for a review on medication that has been prescribed by a hospital is also a bit of a joke when the hospital has written to the gp surgery quiet a few times regarding this subject.
My son also needs a review on his medication that he has had from being 13 days old prescribed and check regularly by his hospital consultant. The whole practice is a joke I wish I had never joined here. I dread having to ring up as i know i will come of the phone anxious and upset.
"Absolute shambles"
About: Stonehill Medical Centre Stonehill Medical Centre Bolton BL4 9QZ
Posted via nhs.uk
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