What I liked
Nothing. I turned up for my appointment with a consultant in the orthopaedic department, only to find a clinic full of patients, and no consultant! I was told by the staff that nobody could understand why he hadn't turned up, but that they would try to to rebook me asap. Not good enough! I had already waited the best part of three months for that appointment. How can an a consultant just "forget" that he has a clinic??
What could be improved
Communication.
"Very poor."
About: St George's Hospital (Tooting) (London) St George's Hospital (Tooting) (London) London SW17 0QT
Posted via nhs.uk
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