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Excellent service

Story from nhs.uk

"Excellent service"

About: Russells Hall Hospital

What I liked

I would like to thank all the staff on the Coronary Care Unit for the excellent care my father and I received. Nothing was too much to ask for and I always got answers straight away. The ward was lovely and clean and the staff were very caring and happy.

I would also like to thank the volunteer at the main entrance for his help with assisting me with getting a wheel chair and taking my fathers wife down to the ward for two days.

Once again excellent service.

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Responses

Response from Russells Hall Hospital 12 years ago
Russells Hall Hospital

Submitted on 07/07/2011 at 14:30
Published on nhs.uk on 08/07/2011 at 04:00

Thank you so much for your kind comments. We are pleased you and your father were so happy with the treatment your father received during his visit to Russell Hall Hospital. We will ensure your feedback is passed on to the staff in the Coronary Care Unit.

Your feedback about the volunteer will also be passed to the Volunteer Co-ordinator.

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