This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Breast clinic"

About: Spire Washington Hospital

I visited the breast clinic after finding a small lump in my left breast I walked into the hospital the reception staff were lovely and plesent we sat in reception for ages finally my name was called to go to another area to sit and wait for mammogram and scan we were told my husband could not come with me as not enough seats I was very upset about this anyway went for mammogram and scan a doctor told me nothing had shown up and where was my lump I kept showing her but she got agry with me saying it was scare tissue as i has bruises I had a fall 2 days before I went to the hospital but had my lump for 2 weeks I told her nothing to do with that so I was taken to another doctor the breast specialist he felt the lump straight away and did a needle aspiration he took some dark stuff from my lump and said it was a fat lump nothing to worry about I had told him how I got my bruising and how I had my lump 2 weeks also have a red mark near my lump He said nothing to worry about and I thanked him. Yesterday I went to see my gp he wanted to talk about what had happened and said well I have had a letter the specialist says your lump was due to your fall 😡 My gp knows it wasnt and he said oh and at least your lump has gone as it was drained its gone 😡 no it ismt Its still clearly there I cant say about the red mark as I have a big bruise from the needle aspiration but my gp says to keep an eye on my lump If you have the chance go to another hospital as this one didn't care how I felt also they didnt listen I have had mammograms before and this one only touched my breast never hurt thats not correct

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Spire Washington Hospital 5 years ago
Spire Washington Hospital
Submitted on 04/07/2018 at 13:00
Published on nhs.uk at 14:06


We are very sorry to hear of your recent experience here at the hospital. We take all feedback on board in order to improve the service we provide.

We would appreciate it if you could call the hospital on 0191 418 8673 to discuss this further.

Kind regards

Spire Washington Hospital

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k