I went for my B12 jab early December and the nurse booked my following appointment there and then for the 6th March. I later realised that I would be away on holiday so I rang the surgery and they re booked me for Wednesday the 14th March at 10:10 am. When I went for the appointment I was told that I was a month late and that I should have attended in February. This was obviously untrue because my three month booking was due in March. They seemed to implicate that I was lying and, in spite of my protestations, I had to accept a booking fortnight hence at 9.20 at Heysham. This is sheer incompetance and this standard of Service seems seems to have become the norm since the Prsctices were grouped.
"B 12 jab."
About: Bay Medical Group Bay Medical Group Morecambe LA4 5LY
Posted via nhs.uk
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