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"Rude receptionist and doctor."

About: Courtside Surgery

I’ve bee using Courtside since I can remember and all I have ever had is problems, almost all receptionists are rude, I requested my blood test results to be printed off before my appointment and got refused. (I have had them printed off several times before).

The doctors all almost all the same, they cut you off mid sentence and never let you explain fully, they just tell you it’s a certain thing and don’t let you argue otherwise, I’ve been refused medication before even though I’ve been told I need it. Worst of all one of the doctors that I went to with issues that include depression I was simply told ‘you don’t look depressed’.

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Responses

Response from Courtside Surgery 6 years ago
Courtside Surgery
Submitted on 03/04/2018 at 13:56
Published on nhs.uk at 15:07


Courtside Surgery is sorry to hear that you are unhappy with the service at the surgery. We would be happy to discuss your concerns with you if you wish to get in touch with the surgery.

I am sorry that you feel that our receptionist and doctors are rude. This does not reflect the very positive comments patients usually make about our practice.

All our team work very hard to deliver excellent patient care so I am sorry if this has not been your experience.

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