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Care Opinion

Phone system dysfunctional

Posted By Jinxed

"Phone system dysfunctional"

About: Derbyshire Community Health Services NHS Foundation Trust / Podiatry

(as a carer),

All phone options on your phone system are failing to work - for the number 1283 707 170

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Responses

Response from Derbyshire Community Health Services Foundation Trust 5 years ago
Derbyshire Community Health Services Foundation Trust

Submitted on 01/05/2018 at 13:45
Published on Care Opinion on 02/05/2018 at 10:32

We are very sorry to hear about your poor experience when calling the telephone number 01283 707 170.

This is the main telephone number for Repton Health Centre and it is answered with an options menu to be transferred to the service you require. If you are wanting to contact the school immunisation team, their direct number is 01283 707178. This line is manned 8.30-17.00 Monday-Friday and there is an answerphone service out of hours. Thank you for providing this feedback as we are committed to identifying opportunities for learning and to improve our patients experiences of services.

If you would like to discuss this in more detail, please contact the Patient Experience Team on 01773 525119.

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