I myself have presented my children with primary complaints at Out of Hours GP service in Glasgow (mainly easterhouse) and using the paediatric accident and emergency. It often astounds me just how busy Paeds a and e is and with what all appear to be primary care complaints. I think I have perhaps realised why. As a member of the NHS myself I have a relatively basic but fair understanding of what a patient assessment should look like and when I compare this to what is, in general (not always), delivered @ ooh and Peads a and e, it is no wonder so many go to a and e with "minor illness". In my experience the assessment received in Paeds a and e is always as thorough and in depth as can be. This isn't always the case at ooh in my opinion. I have come to the conclusion that many parents take their kids to Paeds a and e not because they believe that that have a life threatening illness but because the assessment, treatment and explanations they receive there compared to ooh gives a level of reassurance that every parent craves when a child is unwell, no matter how trivial. So to stop long waits and in appropriate attendances in a and e perhaps our ooh GPs should take a leaf out of our Paeds accident and emergency doctors and nurses books.
"A&E vs OOH"
About: General practices in Greater Glasgow & Clyde General practices in Greater Glasgow & Clyde Royal Hospital for Children (Glasgow) / Accident & Emergency Royal Hospital for Children (Glasgow) Accident & Emergency Glasgow G51 4TF
Posted by Assuredparent (as ),
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