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"Outstanding level of care"

About: The Royal Victoria Infirmary / Maternity care

Gave birth to our daughter in Newcastle Birthing Centre on 6 March. Very impressed with the level of care provided by all of the midwives, student midwives and maternity support workers from start to end of our stay. Everyone we met was super patient and happy to answer the many (naive) new parent questions we had. Care and support provided in the antenatal period was excellent too; we had a few complications late on in pregnancy but everything was followed up thoroughly and we were well looked after. Finally, all of the antenatal classes we attended were extremely helpful and well run. Hope to come back to NBC in the future!

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Responses

Response from The Royal Victoria Infirmary 6 years ago
The Royal Victoria Infirmary
Submitted on 23/03/2018 at 11:02
Published on nhs.uk at 12:07


Thank you for providing us with your positive feedback regarding your experiences at the Newcastle Birthing Centre at the RVI. We would like to congratulate you on the recent birth of your daughter.

We are very pleased to learn that you had a very positive birth experience in the Newcastle Birthing Centre, and that all the staff who cared for you throughout your pregnancy and after birth provided you with the high standards of care you required. We are also happy to know that the parent education classes you attended were helpful to you. We will take pleasure in sharing your feedback with the staff involved, who will be very pleased to know they helped you in such a positive way, and may we wish you and your new family our very best wishes.

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