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"Hand surgery for my 4 year old son"

About: Queen Victoria Hospital (East Grinstead)

My little boy had a horrible accident severing his finger, he was treated at QVH at the Peanut Ward and our experience was exemplary from start to finish. All the staff and consultants were just brilliant, caring, friendly, helpful and informative. The speed at which we were seen and the whole operation far exceeded our expectations. In short just a brilliant experience following a very stressful event for me and my son. He also loved the playroom and is now recovering well at home. Thank you so much.

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Responses

Response from Nicolle Ferguson, Patient Experience Manager, Queen Victoria Hospital NHS Foundation Trust 6 years ago
Nicolle Ferguson
Patient Experience Manager,
Queen Victoria Hospital NHS Foundation Trust
Submitted on 19/03/2018 at 10:46
Published on Care Opinion at 12:11


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Dear Mrs Collings

Thank you for your kind expression of appreciation about the nursing and medical staff on Peanut ward who recently provided treatment to your son. We are very pleased you found our staff caring, informative and helpful. Such comments mean a great deal to staff as they strive to give quality care to all of our patients.

Once again that you for taking the time to share your experience. We wish your son all the very best with his recovery.

Kind regards,

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