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Experience of gastroscopy

Story from nhs.uk

"Experience of gastroscopy"

About: University Hospital Of North Durham

I wish to thank the staff in the endoscopy clinic. I had a gastroscopy today and they were very kind and reassuring. I had been apprehensive but my fears were unfounded. There was hardly any discomfort and I felt well-supported from going in to being delivered to my husband at the end after a welcome cup of tea of biscuits.

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Response from University Hospital Of North Durham 5 years ago
University Hospital Of North Durham

Submitted on 30/04/2018 at 11:27
Published on nhs.uk at 12:06

Thank you for providing feedback on your recent visit to the University Hospital of North Durham.

I am very pleased to hear that you had a positive experience and that you are happy with the care you received.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the relevant manager to pass onto the staff on your behalf. I know they will be encouraged by your positive comments.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774

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