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"A an E on a Saturday night"

About: Royal Bolton Hospital / Accident and emergency

My 94 year old mother was brought by ambulance to A and E after a fall. She spent 8 hours in the department, but this is not a complaint. She was attended to with care and waited for attention only because the department was very busy. Her personal needs were dealt with and her condition monitored the whole time. Despite her age she was not an obvious priority, being in no pain and without breathing difficulties. So a big thank you to all staff.

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Responses

Response from Royal Bolton Hospital 6 years ago
Royal Bolton Hospital
Submitted on 20/03/2018 at 09:53
Published on nhs.uk at 12:07


Dear Ann, we're sorry your mother had a long wait in the department but as you rightly say it has been very busy. However we're pleased to know that you were happy with the care she received. Thank you

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