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"My 1st visit"

About: New Birmingham Dental Hospital

I was in severe pain and decided to call 111, as I refused point blank to attend my dental practice ( they found it hard to take a tooth out and never filled my filling in correctly). I was referred to the dental hospital and even though, I was petrified to begin with, the staff made me feel at ease, I went in and the receptionist was ok, I was told it would be a bit of a wait, but I didn't mind I just wanted this tooth out. I was seen shortly after by a nice lady who told me it was definetly going to be taken out, I explained that my dentist was suppose to fill it for me, I ate a sweet and it crumbled apart, shortly after I was in the waiting room again after having my x ray and a male dentist was doing the extraction. It was so quick, painless, even and he was so good I couldn't believe it, they are brilliant in here, so polite and I hope every last one of them, go on to be even greater dentists, god knows we need them.

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Responses

Response from New Birmingham Dental Hospital 6 years ago
New Birmingham Dental Hospital
Submitted on 18/03/2018 at 10:10
Published on nhs.uk at 11:06


Dear Carlz86

Thank you for your feedback about your first visit to Birmingham Dental Hospital.

I am delighted to read of your positive experience, and wish you a speedy recovery following your extraction.

In order to make sure your feedback reaches the specific dentist involved in your care and treatment, please do contact me with your details. You are welcome to reach me by email alison.last@bhamcommunity.nhs.uk or telephone 0121 466 7128

I look forward to hearing from you.

With kind regards

Alison Last

Associate Director of Patient Experience

Birmingham Community Healthcare NHS Foundation Trust

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