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"Fantastic treatment despite unfavourable weather"

About: Falkirk Community Hospital Forth Valley Royal Hospital / Accident & emergency Forth Valley Royal Hospital / General surgery

(as the patient),

Around 3 weeks ago I was suffering from severe head aches,eye pain and sensitive to light, firstly being admitted to Forth valley Royal Hospital A&E Department they discovered a large ulcer in my right eye. From there I was told to attend an appointment that evening at Falkirk Community Hospitals Emergency eye clinic, where Dr Lavy and his fantastic team carried out tests, eye scrapes and began treatment. I was admitted from there to Forth Valley Royal Hospital B31 ward for 3 days round the clock treatment.  

3 weeks later while still attending the community hospital at Falkirk I am I hope on the road to recovery, with many visits still to come I imagine..  
What I witnessed at Forth valley hospital and Falkirk community hospital was incredible commitment for patients. Certainly from what I seen was nurses and doctors going above and beyond for the care of there patients despite the heavy snow we experienced that particular week.
I would like to say thank you to each and everyone of them for what they did not only for me but everybody they aimed to help that week and every week
Thank you  you all have been incredible
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Responses

Response from Dianne Hagart, Operational Manager, NHS Forth Valley 6 years ago
Dianne Hagart
Operational Manager,
NHS Forth Valley
Submitted on 19/03/2018 at 14:04
Published on Care Opinion at 14:19


Dear sisi

Thank you so much for taking the time to leave this lovely feedback about your experience with NHS Forth Valley Eye Department, Emergency Department and Ward B31. It is great to hear that you received such good care from everyone along the way and we will make sure your feedback is shared with all of the teams you so kindly mentioned. I hope that you continue to make a good recovery and that you continue to experience the very best of care when you come to visit us.

Best wishes

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