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Care Opinion

Teiephone waiting time

Story from nhs.uk

"Teiephone waiting time"

About: The Park Surgery

The waiting time that is experienced because of the use of a Call Centre is dreadful, it has varied for me between five minutes and eleven minutes, which is both frustrating and expensive. Everything else provided by the Surgery is excellent.

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Responses

Response from The Park Surgery 6 years ago
The Park Surgery

Submitted on 26/04/2018 at 15:07
Published on nhs.uk at 18:06

We are sorry that you are struggling to get through.

We are trying to improve this.

Thanks for the positive comments on the surgery in general.

These are always great to receive.

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