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WArd 9B - Nurses Exceptional Care

Story from nhs.uk

"WArd 9B - Nurses Exceptional Care"

About: Southmead Hospital

A big thank you to two particular nurse from Margaret Weekes and her family.

Mum sadly passed away yesterday on 15th March after a long battle with vascular dementia/pneumonia.

These two nurses provided exceptional care and was always there for mum and the family.

They showed the greatest respect at all times and made mum as comfortable as possible making our difficult time more bearable.

Both nurses are a credit and valuable asset to Southmead Hospital and deserve to be praised for their hard work and outstanding professionalism and i couldn't recommend them enough to care for family members on an end of life pathway. Bless you both x

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Responses

Response from Southmead Hospital 6 years ago
Southmead Hospital

Submitted on 19/03/2018 at 09:56
Published on nhs.uk at 11:06

Dear Debra,

Thank you for your kind comments regarding the care your mum, Margaret Weekes, received from the staff on Ward 9B.

Please accept our sincere condolences for your very sad loss.

I would wish to assure you that I have shared your comments with the staff concerned, and they are very grateful for your kind words.

With all best wishes, Sue Needs, Deputy Advice & Complaints Team Manager

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