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Unprofessional and dirty

Story from nhs.uk

"Unprofessional and dirty"

About: Princess Alexandra Hospital / Accident and emergency

I artived there on February with a misscariage. After 5 h wait a nurse saw me and after 2 minuit chat and blood pressure being taken, was low she decided that i have to go home, becouse if im bleeding i defiantly got a musscarige. Not blood taken, no urine sample. Toilets very dirty, everybody was rushing around, rhey speak to ypu like you are a scam and they are the kings of the world.

I mean i was in a lot of pain, heavy bleeding and they haven't done anything.

Thanks God I went to whips Cross and there they gave me all the help I need it and an emergency scan as well. I used to have RPOC left inside which could end up bad. So, thank you for nothing Princess Alexandra, I will never visit this hospital again, not even for a blood test

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Responses

Response from Princess Alexandra Hospital 6 years ago
Princess Alexandra Hospital

Submitted on 15/03/2018 at 18:21
Published on nhs.uk on 17/03/2018 at 02:46

Dear Cori,

I am so sorry you have had this experience. I can't imagine how difficult this must have been and how much of struggle it must have been to get to another hospital to raise your concerns about your pregnancy, the long delays you experienced waiting to be seen and your experience of staff behaviour and the environment. I can appreciate that you may now feel unable to make contact again, if you do feel able to do so please do get in touch with us, we are human and we know we don't always get things right.

So, if you do feel able to do so, please contact us at our email pals@pah.nhs.uk or call 01279 827211.

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