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"Treatment for mental health and excessive drinking"

About: Bannockburn Surgery

I had a great experience of this surgery - a female doctor helped me with problems relating to drinking and smoking and mental health issues I was experiencing due to childhood sexual abuse. I have never had a doctor speak to me so kindly before and she gave me help which has been truly life-changing. I was referred for support through a drug and alcohol service in Woolwich and received excellent care there too, and I am now also receiving counselling from a charity that helps victims of childhood sexual abuse. Without this doctor’s help I would still be in a very dark place and I am really grateful for her kindness and help - no-one has ever listened to me before like that.

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Responses

Response from Bannockburn Surgery 5 years ago
Bannockburn Surgery
Submitted on 05/04/2019 at 15:36
Published on nhs.uk at 16:06


Dear Madam

Thank you for your kind words.

We strive hard at this surgery to care for our patients and we are glad that you received help and were finally listened to and we always try our best to help improve circumstances and health including mental health for our patients.

Thank you again, your words have been shared with the wider surgery team to show us what a difference we can make.

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