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the majority of the nurses just dont...

Story from nhs.uk

"the majority of the nurses just dont..."

About: Queen Elizabeth Hospital (Gateshead)

What I liked

going home

What could be improved

nurses in charge of the wards should be alot more strict with their staff rather than try and be to friendly with them the ward which i was onthe staff nurse was doing nearly all the work while the majority of the staff werestanding talking to each other

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Responses

Response from Queen Elizabeth Hospital 12 years ago
Queen Elizabeth Hospital

Submitted on 27/06/2011 at 10:09
Published on nhs.uk on 28/06/2011 at 04:00

Thank you for providing feedback on your visit to the Queen Elizabeth Hospital. I am sorry you feel our staff did not work well together and that you felt unhappy with other aspects of your care.

We try very hard to ensure the best possible care for all our patients and we encourage patients to feedback to us when they feel this has not been achieved. We take any negative feedback seriously and we use comments such as yours to help in the future training of our staff.

If you would like us to investigate the specific issues you have mentioned, we would need you to raise this with us directly. If you would like to do this please contact our Patient Advice and Liaison Service (PALS) on 0800 953 0667.

Ian Renwick.

Chief Executive of Gateshead Health NHS Foundation Trust.

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