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"Left in tears"

About: Bannockburn Surgery

The only reason I've given this a 5 star is because of the treatment I received from one doctor in particular who was lovely and understanding. Another doctor however was extremely rude and abrupt & didn't even pretend to care about how I felt or even care to ask any questions about my condition. As a pregnant lady, they treated me with such attitude that I ended up leaving the surgery in absolute tears & had to wait in my car for 30 mins to regain the composure to drive. I felt helpless and left never wanting to come back. I will never go back to one doctor again & I hope others take heed. Absolutely awful. Again, I absolutely respect the other Doctors & thats why I have left a positive rating.

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