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"fIRST ent Appointment"

About: Lister Hospital / Ear, Nose and Throat

I had my first ENT appointment on Saturday February 18th, The appointment was for 4pm, I am a nervous patient so waiting all-day was a bit of a pain until I received a phone call at 8.30 that Saturday morning asking me if I could go in 'now as the clinic was empty, I was there within the hour and seen straight away by a team of very friendly helpful and cheery Nurse's. They put my mind at ease! The Consultant was equally friendly and helpful and after a brief chat my fears were laid to rest, He was very good at making me feel less nervous. He told me I would need surgery and I was ushered of to the Pre Op department. So all in all I was seen and had a Pre-Op within an hour. Now hoping the wait is not too long for the surgery.

Excellent service from our wonderful NHS.

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Responses

Response from Lister Hospital 6 years ago
Lister Hospital
Submitted on 15/03/2018 at 12:39
Published on nhs.uk on 17/03/2018 at 02:46


Hi Kerry, thanks for the feedback which we have just shared with our colleagues in the Lister's ENT team for you - we do hope that your procedure goes well for you...

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