I had a coil fitted at the HESA sexual health clinic in Hayes in January and as the doctor had trouble fitting it she was afraid it could be badly positioned so she referred me to an ultrasound to check the coil position.
When I got to the clinic for my appointment I was surprised to be talked to by a nurse and not the doctor who had done the fitting and requested the check up appointment (and was at the clinic on the day). the nurse did not know my case, had trouble accessing the ultrasound results as did not know how to use the software and simply read to me the report sent by the ultrasound technician. They did not even read the all thing and did not see the actual scan pictures and did not explain anything to me or give extra information or advice. since visually checking for the coil's threads was useless (corect position already confirmed by the ultrasound), I was sent away right after reading me the ultrasound result: I wasted 2 hours in total commuting from work to the appointment and back for no medical care at all!
if the sole purpose of the checkup was to communicate to me the result of the ultrasound I think this could have been done by phone, email or letter rather than wasting my time and taking up appointment time for other patients!!!
if there was meant to be actual support (asking about pain, period, health issues, concerns linked to the coil being fitted) and advice, as I would expect from a competent doctor then it was no existent for me...
the lack of support and total waste of my time made me very angry. i whish i could contact the doctor who fitted my coil to get the proper support and let the nurse know how i feel about this bad check up process.
"Waste of time"
About: London North West University Healthcare NHS Trust London North West University Healthcare NHS Trust Harrow HA1 3UJ
Posted by morgane (as ),
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Responses
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Update posted by morgane (a service user) 6 years ago
See more responses from Sue Fenwick Elliott
Update posted by morgane (a service user) 6 years ago
See more responses from Sue Fenwick Elliott
See more responses from Sue Fenwick Elliott
Update posted by morgane (a service user) 6 years ago