"Good, but could be improved"
About: Heartlands Hospital Heartlands Hospital Birmingham B9 5SS
Posted via nhs.uk
What I liked
Staff are polite and try to be helpful
What could be improved
The Cardiology department is very poorly signposted, although I was given a slip to guide me I found that even some members of staff were unaware which floor the Cardiology dept was. Wards 4,5 and 6 are not signposted next to the lifts or on the actual wards themselves. The Department is tucked away around a corner on Floor 2 as I discovered after some time.