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"Respiratory clinic only review NOT any other..."

About: Northern General Hospital / Respiratory medicine

I attended the respiratory clinic for the first time & on my own I had never seen a doctor about a ct scan I had recently had for a completely different problem , but something had shown up & been spotted , as I sat in the clinic the nurses was writing on the board rooms that were going to be appointed to different doctors , then one of the nurses shouted clearly LUNG CANCER room 8 ! I waited a further half hour or so , a dr shouted my name ! I stood up & we walked down a corridor passing room 1 2 3 etc .... then entered room 8 ....... you get the rest .... it was disgusting I found out in this way how unprofessional !!! ..... however I have to say since then I’ve been treated fabulous by lovely professionals a nice people , & I cannot thank them enough

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Responses

Response from Nancy Henwood, Patient Experience Co-ordinator, Sheffield Teaching Hospitals NHS Foundation Trust 6 years ago
Nancy Henwood
Patient Experience Co-ordinator,
Sheffield Teaching Hospitals NHS Foundation Trust
Submitted on 26/03/2018 at 13:46
Published on Care Opinion at 19:09


Thank you for leaving feedback and I am very sorry you had such an extremely distressing experience. Please do not hesitate to contact us if you would like us to look into this matter, which certainly does not represent the way we expect any patient to be treated. You can do this by contacting our Patient Services Team on 0114 271 2400 or by emailing them at pst@sth.nhs.uk

It is good to know the care you have received since then has been good, but this does not detract from what occurred which must have been incredibly upsetting.

With thanks and kind regards

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