This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

She made me feel so relaxed and calm

Posted By 53 and scared

"She made me feel so relaxed and calm"

About: University Dental Hospital / Dental medicine specialities

(as the patient),

I had terrible toothache / Abscess, ( Scared stiff of Dentists  hence my teeth being the way they were). Went to emergency surgery, was seen within an hour, tooth drained and temp filled as I was going away. Asked to make an appointment and if I minded Students performing it as it would be quicker to get an appointment. I agreed as I wanted it out and I was very scared of dentists and wanted it over with asap. I arrived at 9am and was out by 10  feeling great. The lady who performed it was so good she made me feel so relaxed and calm, the chap who gave me the needles didn't hurt me at all. I hope you will be able to forward this to them and I wish them well. And a big thank you 

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Patient Experience Team, Manchester University NHS Foundation Trust 6 years ago
Manchester University NHS Foundation Trust

Submitted on 16/03/2018 at 15:31
Published on Care Opinion on 18/03/2018 at 11:46

Thank you for taking the time to share your feedback via Care Opinion. We were pleased to read that you had a positive experience at the University Dental Hospital of Manchester.

We were especially pleased that you were seen in a timely manner and that our staff were able to help you to feel at ease during your care and treatment. It is always good to receive feedback which highlights the hard work and empathy.

We will ensure that your feedback is passed on to the Matron of the Dental Hospital so that it can be shared with the wider team.

Opinions
Next Response j
Previous Response k