This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Extremely professional and considerate"

About: Homerton University Hospital / Gynaecology

I had a laparoscopic ovarian cyst removal on the 7th of March. This was my first surgery and I had never received anaesthesia before. From the moment I was led into the pre-surgery waiting area to the last minute of my discharge every member of the team went out of their way to take care of me. The lead consultant, the anaesthetist and the nursing staff explained everything, followed procedure to the core and in fact came to check on me in the recovery room. These actions go beyond the call of duty. Considering that this is the public sector and no incentives are inbuilt for their extra efforts, their work in itself must be something that they value over and above. Humbled by the extreme professionalism and concern of these super women. Big Thank you!

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Homerton University Hospital 6 years ago
Homerton University Hospital
Submitted on 13/03/2018 at 15:11
Published on nhs.uk at 19:06


Thank you for taking the time to tell us about your positive experience of our Day Surgery Unit. We are so glad you had such good care from pre-surgery right through to your recovery. Your comments have been sent to the head of the service and to the surgical team. Your feedback will be shared with all the team members. It means a lot to them to hear from their patients and to know the difference their care made. If you have any further feedback, comment or query you can contact our Patient Advice and Liaison Service (PALS) on tel. 020 8510 7315, or text 07584445400, or email huh-tr.PALS.Service@nhs.net

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k