This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Outstanding

Story from nhs.uk

"Outstanding"

About: Heartlands Hospital / Infectious diseases

I was in the ward for 2 weeks in Jan/Feb '18. I found every member of staff (regardless of role) to be extremely friendly and helpful and the quality of treatment first class. They were very efficient and good at getting other departments to step up to the plate when needed.

I cannot thank them enough and don't have a bad word to say about the experience.

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Heartlands Hospital 6 years ago
Heartlands Hospital

Submitted on 14/03/2018 at 08:11
Published on nhs.uk on 17/03/2018 at 02:45

Dear Patient,

Thank you for taking the time to post your comments regarding the care and treatment you received at Heartlands Hospital in January / February 2018.

I am pleased that you had such a good patient experience and that you receive first class treatment.

I will forward your posting to the nursing and medical senior management teams and ask that it is shared with the staff, whom I am sure will be delighted to read your comments.

Once again, thank you for your posting, as all patient feedback is important to us.

Best wishes

Miss J. Langham

Patient Services Officer

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k