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Care Opinion

Not Impressed

Story from nhs.uk

"Not Impressed"

About: Bideford Hospital

After Visiting this morning, there was a very rude nurse, I was told many things I had been done wrong, and spoken down to about a long term health condition. Also gloves were used to look through the cupboard and then onto a wound, in sanitary and upset by the whole visit. :(

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Responses

Response from Jayne Kruszewski, Patient Experience Manager, Royal Devon University Healthcare NHS Foundation Trust 6 years ago
Jayne Kruszewski
Patient Experience Manager,
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 13/03/2018 at 16:02
Published on Care Opinion at 22:37

Thank you for sharing your experience and I am sorry that you felt upset following your visit to Bideford Hospital yesterday morning. I hope that your wound was treated and is starting to get better.

I would welcome the opportunity to look into your concerns in order to provide you with a full investigation and response, and would ask that you either telephone or e-mail the Patient Advice & Liaison Service (PALS) on 01271 314090 or ndht.pals@nhs.net for further support.

Kind regards

Jayne

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