"Communication"

Speaking on behalf of my partner who severely suffers from fibromyalgia.

I am quite shocked regarding the Admin Department as they messed our first appointment 10/1/18 and only just sent the letter for that a couple of days ago, however we had the second appointment at the start of February, but have heard nothing for the referral to our GP. My partners condition is getting worse and needs the pain relief referral asap. I think the delay is shocking and not met our expectations, however the consultants who we seen the first and second time were very helpful and gave us some extra insight.