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"Marsupialisation"

About: Queen Margaret Hospital / Day Surgery

(as the patient),

I was scheduled to have the marsupialisation of my right Bartholin's cyst under general anaesthetic at the beginning of March. The waiting time between my first visit to the GP and the actual operation took a few months but was still within the standard time. I was a bit worried about the operation because I had not used the Queen Margaret Hospital in Dunfermline before. I did not know anything about their surgeons or nurses, either. However, once I entered the premises all my worries vanished as everyone treated me a lot of attention and with a smile on their face. All members of staff were friendly, professional, thorough with the pre-checks and had a caring attitude. I was very well looked after and my surgery went very smoothly. I wanted to leave a very positive feedback for them to show how much I appreciate what they did for me that day. The deserve to be praised.

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Responses

Response from Nola Cassidy, Senior Charge Nurse, Day Surgery Unit, NHS Fife 6 years ago
Nola Cassidy
Senior Charge Nurse, Day Surgery Unit,
NHS Fife
Submitted on 22/03/2018 at 15:52
Published on Care Opinion on 23/03/2018 at 09:09


picture of Nola Cassidy

Dear Ladybee

Thank you for posting in Care Opinion regarding your recent visit to the Day Surgery Unit at Queen Margaret Hospital. It is reassuring to see that you were well cared for during your stay and that your worries were alleviated by attention and a smiling face. I am glad you were treated in a timely manner with your appointments and your surgery went smoothly. Your kind positive feedback has indicated how much you appreciated the care you received and will be shared with all the staff. Wishing you well in your recovery and thank you once again.

Kind regards

Nola

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