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"Good and not so good"

About: Royal Devon & Exeter Hospital (Wonford) / Accident and emergency

Having almost collapsed twice in the day and having heart problems I arrived at reception and was seen very fast and efficiently, very shortly after I was processed by the medical department where I felt like I wasn't suppose to be there, I was then moved to a bed, connected to a heart monitor. After a while I was asked what do you want us to do for you and then they said they would repeat the ECG but it was probably a loose connection that gave a strange reading, during this time I was told I was a mystery, at this point I thought I was going to be sent home, on return I was admitted to HCU (all the medical staff that treated me were very polite and friendly)

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Response from Royal Devon & Exeter Hospital (Wonford) 6 years ago
Royal Devon & Exeter Hospital (Wonford)
Submitted on 12/03/2018 at 11:14
Published on nhs.uk on 13/03/2018 at 02:41


Thank you for taking the time to share your experience of the Royal Devon & Exeter Hospital. We would welcome the opportunity of investigating your concerns further and would be most grateful if you could contact our PALS (Patient Advice and Liaison Service) on 01392 402093, or by email at rde-tr.PALS@nhs.net should you wish for us to provide a further response to you.

I am delighted to hear that you are so happy with the care you received from the medical staff on the HDU. I would like to thank you very much for your positive feedback. Kind comments such as yours are always gratefully received.

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